Haru Palmistry Account and Data Deletion

This is the official Haru Palmistry page that explains account and related data deletion methods.

Service Identity

• App name: Haru Palmistry (Korean listing: 무료손금 국내1위 AI손금 하루손금운세)
• Package name: com.dodiddone.harupalmistry
• Developer / Company: DoDidDone
• Service domain: https://yzpalmistry.com

How to Request Account Deletion

• In-app deletion: Sign in > My Page > Delete Account
• In-app route: /app/en/mypage/withdrawal
• If you cannot sign in, request deletion by email: send@yzpalmistry.com

For security, account deletion execution is only available in an authenticated session.

What Gets Deleted

• Account profile data (email, social login identifiers, nickname, profile image)
• Personal service data related to your account (palm images, questionnaire responses, generated results/history)
• Credit balance and credit transaction/usage history
• AI chat conversation history and chat-derived data

Account access is revoked upon deletion, and restoration is not supported.

Legal Retention Exceptions and Timeline

• Some payment or dispute records may be retained for legally required periods and deleted afterward.
• Deletion requests are processed without undue delay, with full system propagation completed within up to 7 days.

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